About JCAA

Contact us

TOKYO HEAD OFFICE

Fukoku Seimei Building 7F (Room 717), 2-2-2, Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011, Japan

Arbitration & Mediation

TEL: +81-3-5280-5161 
FAX: +81-3-5280-5160

Planning and Consulting / ADR PR

TEL: +81-3-5280-5181 
FAX: +81-3-5280-5160

ATA Carnet

TEL: +81-3-5280-5171 
FAX: +81-3-5280-5170

General Affairs

TEL: +81-3-5280-5200 
FAX: +81-3-5280-5170

Access from the nearest station

subway

  • Directly connected to Uchisaiwaicho Station (Toei Mita Line), Exit A6
  • 3-minute walk from Kasumigaseki Station (Tokyo Metro Chiyoda Line and Hibiya Line), Exit C4
  • 5-minute walk from Kasumigaseki Station (Tokyo Metro Marunouchi Line), Exit B2

JR

  • 6-minute walk from Shimbashi Station (JR Yamanote Line, Keihin-Tohoku Line, and Tokaido Line), Hibiya Exit

The following offices do not handle dispute resolution including the administration of arbitration and mediation cases and do not issue carnets.
Please contact the Tokyo Head Office for any inquiries regarding arbitration, mediation and carnets.

OSAKA OFFICE

The Osaka Chamber of Commerce & Industry 2-8, Hommachibashi, Chuo-ku, Osaka 540-0029, Japan
TEL: +81-6-6944-6164 (forwarded to the Tokyo office)

KOBE OFFICE

The Kobe Chamber of Commerce & Industry 1, Minatojima-Nakamachi 6-chome, Chuo-ku, Kobe 650-0046, Japan
TEL: +81-78-303-5806

NAGOYA OFFICE

The Nagoya Chamber of Commerce & Industry 10-19, Sakae 2-chome, Naka-ku, Nagoya 460-8422, Japan
TEL: +81-52-223-5721

YOKOHAMA OFFICE

The Yokohama Chamber of Commerce & Industry 3, Yamashita-cho, Naka-ku, Yokohama 231-8524, Japan
TEL: +81-5-671-7406